Frequently Asked Questions

What time are your rides?

This can vary depending on staffing during the year. Please click on Book Now to see our current ride schedule. You can book your ride right here on our website.

How old do you have to be?

All riders must be at least 10 years of age and you cannot double with anyone.

Can we canter or gallop?

Unfortunately, no. All of our horses are required to wear “poop bags.” When a horse canters or gallops, they launch with all four legs. When they do this, the poop bag will swing and then swat them behind their hind legs. The horses will not like that and will kick at it. For a rider, this will feel like bucking, which is why we don’t allow either of these gaits.

Can we trot?

We are the only riding service on Amelia Island with all gaited Tennessee Walking Horses. These horses do not trot. Their gaits progress from a flat walk to a running walk. While other horses have to trot to keep pace, ours do not. They’re often called the “Cadillac” of horses because of their smooth gaits.

Do you have a weight limit?

We do not allow riders in excess of 240 pounds as this can cause injuries to our horses. If you over that limit, please do not sign up as you will be denied a ride and will not be entitled to a refund.

What if it rains?

In the event of rain, you may rebook a ride or receive a refund.

What if we have to cancel?

We have a 48-hour refund policy. All you have to do is email us with the last name you are booked under, along with the date and time of your ride and you will be refunded at least 48 hours before your scheduled ride. You can also rebook the ride as long as it’s 48 hours before. If you do not give us 48 hours’ notice, we will not have enough time to fill the spot we had saved for you, and will not refund you.

What if we arrive late?

We request that all riders arrive 15 minutes early to sign waivers and prepare for the ride. If you show up late and the ride has already left with those who were on time, you will not receive a refund. It takes five hours of work for us to put on a one-hour ride so can’t work for nothing. Please plan ahead and arrive early!

Can we take pictures?

Feel free to take as many pictures as you’d like. However, we cannot stop too many times to take pictures unless you are the only group on that ride. Most people will take pictures as we ride.

How long is the ride?

You will be on the horse for an hour, which will include a brief, but power-packed lesson.

What else should I know?

You cannot be under the influence of alcohol or drugs when you arrive. This does not happen often, but if you do this, we will deny you a ride and we will not refund you.

What should I wear?

Wear a happy face and close-toed shoes. Men may prefer to wear brief underwear or an athletic supporter and women, a sports bra. Don’t say we didn’t warn you!